Commitment to the Cup
It takes a lot to make a great cup of coffee. At Socii we work diligently throughout the selection and processing of great coffees to serve you and your customers with excellence. Whether you are searching for containers of coffee or just a pound or two Socii is here to help you make selections that best fit your company’s market position and application. If our team consults with you to curate a coffee for your company and you are unhappy with the outcome Socii will find another coffee for you or return your money.
We want you to be happy with your purchase from Socii Coffee. If you find that a coffee you selected from the website is not matching its description, let us know so we can help figure out what the reason may be. Different people taste things differently and there are a number of variables in roasting, brewing, and storage that can impact the flavor.
Shipping Damage & Mistakes
Please open and inspect your package as soon as you receive it. If your shipment was damaged or you received incorrect coffee, please email firstname.lastname@example.org with photos as soon as possible and we will take care of the issue. Damaged coffee must be reported within two weeks of delivery.