Refund and Return Policy

Due to the nature of unroasted coffee beans, there are some limitations to returns:

If your shipment was damaged or you received incorrect merchandise, please e-mail info@sociicoffee.com as soon as possible and we will resolve the issue promptly. After 60 days from the receipt of your order, we will not replace or refund for any items. PLEASE check your package for accuracy upon arrival.

Socii Coffee Trading does not accept returns of coffee beans for any other reason than a mistake on our part during shipping or transit.

Damaged merchandise must be reported within two weeks of delivery.

If you are not satisfied with any part of buying from Socii Coffee Trading, please contact jhester@sociicoffee.com.